CALL REESE at
877-208-2573
OWNER DOCUMENT
SAFETY RECALL NOTICE
(Recall No. 11E027, June 2011)
Recall of Certain Reese (P/N 54970) and Pro Series (P/N 63970) Weight Distribution
Shanks
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act. Cequent Performance Products, Inc. (“Cequent”) has decided
that a defect which relates to motor vehicle safety exists in certain production lots of
Reese and Pro Series brand weight distribution shanks. Our records indicate that you
may have purchased a weight distribution kit potentially containing one of the recalled
shanks.
*
If you purchased one of these kits prior to August 1, 2010, you are not affected
by this recall. However, if you purchased your kit on or after August 1, 2010, please
review this notice carefully.
What Products are Involved?
This recall involves Reese Part No. 54970 and Pro Series Part No. 63970 weight
distribution shanks marked with the following serial numbers: TD100435, TD100451,
TD100456, TD100511 or TD100617. These parts were sold both individually and as a
component in certain Reese and Pro Series weight distributing kits.
What is the Problem?
As a result of a production error, some weight distribution shanks were not manufactured
to the correct specifications. As a consequence, the shank may fracture when subjected
to load during installation or use, potentially causing a crash.
What You Should Do?
Please follow these instructions to determine if you own one of the recalled shanks.
1. Locate the serial number on the shank, as shown in Figures 1 and 2:
If the serial number is TD100391 though TD100523
, or if the serial number cannot be read, please contact Cequent
, or if the serial number cannot be read, please contact Cequent
Customer Service at 1-877-208-2573 to coordinate pickup and replacement of
the shank. DO NOT CONTINUE TO USE THE SHANK. A replacement shank
will be provided free of charge.
If you have any questions about this recall, please call Cequent Customer Service at
1-877-208-2573. For the most up-to-date information concerning this recall, please visit
http://www.cequentgroup.com/wdshank.pdf. If you are unable to obtain a remedy without
charge within a reasonable time, you may submit a complaint to: Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C.
20590; or call the toll-free Auto Safety Hotline at 1-888-327-4326 (TTY: 1-800-424-
9153); or go to http://www.safercar.gov.
* * *
We appreciate your cooperation and prompt attention to this important matter, and
apologize for any inconvenience.
Sincerely,
Paul C. Caruso
Vice President & General Manager, Towing Division
Attachment (Letter to Owners)
Print this page
E-mail this page
Top of page
Home
.jpg)
